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Consumer Resources


  1. Know My Debt: Know My Debt is a comprehensive online platform that educates consumers about their rights and responsibilities regarding debt recovery. Website:
  2. Consumer Financial Protection Bureau (CFPB): The CFPB offers information, provides sample letters, tips for communicating with collectors, and information about the Fair Debt Collection Practices Act (FDCPA). Website:
  3. Federal Trade Commission (FTC): The FTC provides guidance on working with accounts receivable management agencies, including information about the FDCPA and steps consumers can take to protect their rights. Website:
  4. is a valuable resource offering information on understanding and improving credit history, mastering responsible credit usage, and implementing effective debt management strategies. Website:
  5. Better Business Bureau (BBB): Consumers can use the BBB to check the reputation and credibility of the agency contacting them. Website:
  6. Credit Reporting Agencies (Equifax, Experian, TransUnion): Check your credit reports for accuracy and dispute any inaccurate information related to the debt.
  7. State Attorney General’s Office: Many state Attorney General’s offices provide information about state-specific consumer debt recovery laws and resources. Search for your state’s Attorney General’s website.

Remember, staying informed about your rights and options when communicating with debt recovery agencies is important. If you’re unsure how to proceed, consider seeking advice from legal professionals or consumer protection agencies.